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Home >> Core Services >> Gist of Judgement

Gist of Judgement
 

Issue: Real Estate –Deficiency in Service

Court : NATIONAL CONSUMER DISPUTE REDRESSAL COMMISSION
Date of Judgment: 26/10/2005
Appeal No:- 2501 of 2004
(1) Delhi Cantonment Board; (2) S.K. Kapoor and Associates
vs.
(1) S.K. Kapoor and Associates; (2) Delhi Cantonment Board

Brief Facts:-

Complainant was allotted a shop in a commercial complex on lease in auction - Complaint that complex is not provided with basic facilities, such as water, toilets and electricity Deficiency in service - State Commission held that such an act amounts to gross deficiency in service and also held that complainant was in possession of shop for period from 21.6.1995 to 8.5.1997 and, therefore, direction to refund rent cannot be justified - Revision petition against - Held, that maintenance of shop internally is to be done by allottee while external facilities are to be provided by Cantonment Board - As this was not provided, it is deficiency in service - Petitions dismissed.

The Complainant was allotted a shop in a commercial complex, Sadar Bazar, Delhi Cantonment, on lease in auction held on 7.12.1994 by the Delhi Cantonment BoardThe lease deed was executed on 21.6.1995 and possession of the shop was handed over on the same date. The contention of the Complainant is that the complex is not provided with the basic facilities, such as water, toilets and electricity. His application to the DESU for grant of electric connection was turned down for the reason that the complex was in unelectrified area and hence the electric connection could not be sanctioned. In addition to this, the Board has also not deposited the required charges with the DESU for this purpose. Hence, feeling aggrieved by the attitude of the Board in failing to provide the basic amenities, the Complainant approached the District ForumThe Board did not contest the matter before the District Forum. Hence, the District Forum passed an ex-parte order Feeling aggrieved, the Board went in appeal to the State Commission The State Commission maintained the contention that complaint was not maintainable as this was a dispute between a landlord and the tenant with regard to non-supply of electricity and other facilities. In view of the discussion, the State Commission directed the Appellant to pay a lump sum amount of Rs.35, 000/- towards compensation and dismissed the appeal. Against that order dated 8.10.2004 passed by the State Commission, Delhi, Delhi Cantonment Board has preferred Revision Petition It is apparent that maintenance of the shop internally is to be done by the allottee while the external facilities are to be provided by the Cantonment Board. As this was not provided, it is deficiency in service. Hence it cannot be held that the Complainant is not consumer within the meaning of the Consumer Protection Act this view of the above discussion, the revision petition filed by the Cantonment Board was dismissed. With regard to the revision petition filed by the Complainant, The court held that the order passed by the State Commission cannot be said to be in any way erroneous. The State Commission has directed refund of the amount of Rs.35, 000/- even though the Complainant was in possession of the shop. Admittedly, the said shop is transferred by the Complainant during the pendency of these proceedings. In the result, both the Revision Petitions were dismissed.


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