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Gist of Judgement
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Court : DELHI CONSUMER DISPUTES REDRESSAL
COMMISSION
Date of Judgment: 13/05/2005
Appeal No. A-563 of 2002
Garhwal Mandal Vikas Nigam Limited
vs.
Raj Dutta and Others
Brief Facts:-
The facts, relevant for the disposal of the present
appeal, briefly stated, are that the respondents Shri Raj Dutta
and five others had filed a joint complaint before the District
Forum u/s. 17 of the Act, averring therein that acting upon the
various advertisements and representations, made by the appellant,
the respondents got booked six seats with the appellant after making
a payment @ Rs. 3, 045/- per seat to the appellant for Delhi-Kedarnath-Badrinath
tour which was to commence from Delhi from 30/5/1994. The tour for
which the booking was done was to be organized by the appellant
and the duration of the tour was for eight days. It was stated in
the complaint filed by the respondents that in the advertisements
and representations made by the appellant it was represented that
the appellant would offer excellent facilities Accommodation was
also assured in double bed rooms with running hot water. It was
stated that at Kedarnath the accommodation provided to the complainants
was In a private lodge with small rooms which were dark and dingy
and that too without any electricity. At Rudraprayag respondents/
complainants were provided only six rooms for 19 persons which was
hardly sufficient for 19 persons. On a plain reading of the contents
of the above document it is apparent that there is an admission
on the part of the appellant with regard to deficiency in service
on the part of the appellant. In view of the position explained
above the order being impugned in the present proceedings, which
is a well reasoned, order, suffers from no infirmity so as to call
for any interference by this Commission in exercise of its appellate
powers The present appeal, filed by the appellant, was found by
the court devoid of substance. And was Thus dismissed.
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